FREQUENTLY ASKED QUESTIONS
GRAMCARAT is a Family-Owned and Operated Gold and Diamond Broker. We believe buying jewelry should not be a big mystery and should enhance your investment portfolio. We offer GIA Certified, Natural Diamonds and Solid Gold Jewelry with the Highest Purity Standards and Craftsmanship. We are physically located in Bethesda, Maryland, and take pride in offering excellent customer service and satisfaction!
GRAMCARAT's new storefront in the Montgomery Farm Women's Cooperative Market! The market is a historic and protected site that has been there for 90 years. There are a variety of vendors here, not just farmers, and our booth was occupied for 30+ years by a now-retired jeweler. We've been told numerous times by shoppers that they are thrilled to have a jeweler back in the building! The market is in Bethesda, MD's affluent and highly sought-after area. In addition to selling fine jewelry, gold, diamonds, & gemstones, we now offer a few new services, including Jewelry and watch repair Special and custom jewelry orders GIA certified diamond sourcing for engagement rings.
All Major Credit & Debit Cards Including Visa, Mastercard, American Express, and Discover, plus contactless payments like Apple Pay and Google Pay (in-person only). Klarna Buy Now, Pay Later Option is also Available.
All Purchases are Discretely Shipped in the Carriers Packaging and are 100% Insured During Shipping.
Requires Adult Signature and ID verification. Carriers Tracking # will be Provided, to Locate the Product throughout the Shipping Process.
Custom Orders can take up to 5-7 business days.
Need something by a Certain Date or Expedited Shipping? Send us an email at [email protected] We will do our best to accommodate your requests & Appreciate your Understanding and Patience.
All our Diamonds, Gemstones, Solid Gold & Platinum Jewelry are Custom Made to Fit the Individual. All Purchases are Non-Refundable.
Exchanges may be accepted within 7 days of purchase on unworn, undamaged items, for items equal or greater in value. Custom orders may not be exchanged.
You can Cancel the Purchase within 72 Hours of Placing the Order. If you Cancel After the Cancellation Period, a 30% Restocking Fee will be Applied to the Refund.
If it Does Not Arrive, Within the Delivery Timeframe, Call/Email Us Immediately. All our Jewelry is Securely Shipped and Insured for Protection.
NO! Lab Created or Man Made Diamonds & Gemstones, have No Resale Value. Don't Expect to Recover Any Value from Purchasing Lab Created Jewelry.
All our Natural Diamonds, Gemstones, Solid Gold & Platinum Jewelry are Sourced where Ethical & Artisanal Mining Methods are Used. Buying Gold & Natural Diamonds & Gemstones for these places, Enhances the Lives of the People and Communities it Supports.
We Broker, New and Pre-Owned Rolex, Cartier, Audemars Piguet, Breitling, Panerai, Hublot, Movado, Richard Mille, Patek Philippe and Diamond Pavé Watches.
All Luxury Watches come with Papers that Guarantees the Authenticity.
GRAMCARAT buys directly from manufacturers & suppliers. With a simple storefront, we don't have expensive overheads. In addition, prices reflect our ability to connect with multiple Diamond & Gold Dealers, save our clients money & provide better quality than our competition.